When your business gets a new lead or enquiry - how long does it take you to get back to them? An hour? A day? A week?! Here are some eye watering statistics: If you call a lead within 10 minutes of them enquiring with you (submitting the form/requesting the call etc) - you have a 92% chance of getting hold of them - AND your conversion rate will typically be double the norm. If you call a lead just 30 minutes after the enquiry, that drops to 65%. If you wait two hours (which most people would consider to be a great result!), you’re down to a 39% chance of them ever answering the phone and your conversion rate is where it’s at now. Imagine how low the number drops after just one day or even a week... (it’s scary!). Fact: The SPEED of your follow up will directly impact the number of sales you make. Leads and enquiries have a ‘half-life’. Their value diminishes - by the minute! Your conversion rates will reduce with every hour that you sit on a lead before reaching out/ responding to it. So get your team on standby - because you want to be sure you’re following up with leads in those Golden 10 minutes... Bio Jamie Morgan is a business coach and marketing specialist who works with businesses to help them crack the rhythmic acquisition of customers. His implementation of the Entrepreneurs Marketing & Sales System into businesses boost revenues and markedly improves profit. A serial entrepreneur and business owner for over two decades, Jamie is a Fellow of the Institute of Enterprise and Entrepreneurs, Entrepreneurs Circle Certified Coach and a member of the Chartered Institute of Marketing. Telephone: 01276 300210 Facebook: facebook.com/helpmegrowuk Web: www.helpmegrow.co.uk Photo by RODOLFO BARRETO on UnsplashRead More
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